Cancellation policy at Rungstedgaard Hotel, a sustainable hotel near Copenhagen

Individual reservation

• The cancellation deadline for individual bookings of bed rooms is 48 hours before arrival
• The cancellation deadline for bookings of 5-9 bed rooms is 8 days.
• The cancellation deadline for bookings of 10 or more bed rooms will be viewed individually

Group reservation

• The cancellation deadline for hotel groups using our bed room facilities is 6 weeks.
• If cancelling within the 2 months period the charge is 75% of the contractual sum.
• If cancelling less than 2 days before arrival the charge is 90% of the contractual sum
• Cancellations made on the day of arrival and all "no shows" are charged at full cost
• Cancellations made past the deadline and "no shows" will be charged at full cost.

Cancellations must always be made in writing to rec@rungstedgaard.dk. By the term cancellation we mean full cancellation, reductions, shortening of stay, change of dates and other changes relevant to the reservation.

• The cancellation deadline for  parties, with or without bedrooms is 2 months
• When cancelling less than 2 months before arrival the charge is 20 % of the contractual sum. (The deposit is non refundable
• When cancelling within the 2 month period the charge is 75% of the contractual sum
• Cancellations made on the day of arrival and all ”no shows” are charged at full cost
• A reduction of up to 10% in numbers according to the contract is accepted when made before 9 am on the last working day before arrival. Cancellations must always be made in writing.

Cancellation Policy

Up to 20 persons

• Free cancellation when made 5 days prior to the meeting commencing.
• Cancellations made later will be charged 100% of the contracted sum.

Up to 40 persons

• Free cancellation when made 21 days prior to the meeting
• Cancellations made 21-5 days prior to the meeting will be charged 50 % of the contracted sum.
• Cancellations made any later will be charged 100 % of the contracted sum.

From 41 persons

• Free cancellation when made 42 days prior to the meeting.
• Cancellations made 42-21 days prior to the meeting will be charged 50% of the contracted sum.
• Cancellations made 20-5 days prior to the meeting will be charged 75% of the contracted sum.
• Cancellations made any later will be charged 100% of the contracted sum

The term cancellation means 100% cancellation of the reservation.

We completely understand that you may need to make adjustments in the participants, hence it is possible to downgrade the numbers with up to 10% of the contracted sum at no extra cost, as long as we are told no later than 9 am of the last working day before arrival.